Canada Post Pilots New Community Hub Model Expanding Services to Remote and Indigenous Communities

Canada Post has added new services to the High Prairie Post Office through a new community hub model – the first of its kind in Canada.

This will better meet the needs of area residents and Indigenous communities in the region.

The post office is the first Canada Post location to offer new services through the community hub model enabling residents to access some financial and other public services in addition to postal services.

It features secure 24-hour parcel drop-off and pick-up services, parcel lockers, and contactless induction.

Canada Post Hub Model Improves Access to Business Services

Furthermore, the site will offer money services, including Canada Post MyMoney Loans and an ATM, as well as small-business support services. This is especially beneficial to local and Indigenous entrepreneurs, who often have difficulty accessing the most basic business services due to their remote locations.

In the coming months, Canada Post plans to open a second community hub in Membertou, Nova Scotia, which will offer additional services — two more hubs are planned for later in 2022.

This new hub model is being piloted to evaluate its effectiveness in improving community access to important products and services and helping local businesses connect with customers.

Canada Post will use the lessons learned to apply them throughout its retail postal network.

The High Prairie Post Office, located at 4801 52nd Avenue, in High Prairie, Alberta, serves about 11,000 people, including up to 8,000 Indigenous people in Métis Settlements and First Nations communities.

Area residents can now take advantage of the new community hub model at High Prairie Post Office.

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