eBay Australia Medicine Policy

eBay Australia Updates Prescription and Over-the-Counter Medication Policy


eBay Australia has updated its prescription and Over-the-Counter (OTC) medication policy which will go into effect on 19 October 2022.

These changes will help sellers with current listings in the Over-the-Counter Medications & Treatments ensure they remain compliant with Australian regulations while providing confidence to buyers to purchase medications on eBay.

Changes to the Prescription and Over-the-Counter Medication Policy include:

  • Only Australian business sellers will be allowed to list Over-the-Counter (OTC) Medications.
  • Selling pharmacy medicine on eBay will now be allowed, but only by pharmacists that have been pre-approved by eBay under the new Pharmaceutical Policy.
  • When sellers list medications, the relevant Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L) must be provided and clearly displayed.
  • Complementary Medicines listings must also include the relevant Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L).

Australian sellers that list in the Read the Over-the-Counter Medications & Treatments category should read over eBay’s updated¬†OTC Medications & Treatments Policy.

eBay Australia To Remove Private OTC Medication Listings

Beginning 19 October 2022, private sellers will no longer be allowed to list OTC medication and all listings will be automatically removed by eBay, including listings that were launched prior to this date.

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