Spring is in the air (or at least in some parts of the U.S.), and eBay has officially unveiled its 2021 Spring Seller Update after accidentally leaking the main topics over the weekend. This update has many changes for sellers, some good, some neutral, and some that will require adjustments to listings or business practices.
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Listing & Promotions – Link
- Category changes to help buyers find your items
- New item specifics updates and requirements
- New unified listing experience for more consistent listing across devices
- New seller guidance features in Seller Hub
- Automated campaigns for Promoted Listings
- New coded coupons tool option to offer discounts to buyers
Fees & Financials – Link
- Zero insertion fee allotment increase
- Final value fee increase in select categories
- eBay will manage payments for all sellers in 2021
- Selling fees and expenses will be collected from your earnings
Running Your Business – Link
- Improvements to how you manage unpaid items
- A centralized way to handle post-sale issues
- New partial refund option for auto-accepted returns
User Agreement Update – Link
- eBay Canada office address update
- Seller responsibilities regarding eBay content policies
- Arbitration Policies update
- Updates take effect April 2, 2021
We will take a deeper look at some of the changes in a follow-up post (posted now – follow this link), but sellers can learn more about the detail of the 2021 eBay Spring Seller Update by following the above links to each section or go to the main eBay page here.
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