eBay policy warning to sellers - Coronavirus

eBay issued a reminder on its listings policies considering the global developments associated with Covid-19 (Coronavirus) and the company’s desire to delivering a safe and trusted marketplace. Here are the relevant eBay’s Listing Policies the company referenced:

  • Health claims and misuse of keywords: titles and item descriptions containing health claims and misusing terms such as “Coronavirus,” “Covid-19,” ‘Virus,” “epidemic” are prohibited.
  • Inflated prices over market value: listings that attempt to profit from tragedies and disasters (such as the Coronavirus outbreak) are prohibited.

Review Listings for Compliance

eBay requests that all sellers who have live listings offering items such as face masks, hand sanitizer gel or wipes, etc., review their listings and make sure that they comply with eBay listing policies.

Activity that doesn’t follow eBay listing policies could result in a range of actions.

The company may end or cancel relevant listings, hide, or demote all listings from search results, lower a seller’s rating, enforce buying or selling restrictions, or suspend accounts.

eBay is not the first marketplace to take action against listings and sellers on this issue. Amazon has been removing listings and restricting sellers as well that violate similar policies.

To learn more about the eBay policies and ensure listings are compliant, eBay suggests sellers read the three most relevant policies on this topic: Prescription and over-the-counter drugs policy, Disaster and Tragedy policy, Search manipulation policy.

Do you think eBay does a good job enforcing its policies on sellers attempting to abuse the marketplace?

Please use the comments section below or head over to our Facebook Group for Small Business Sellers and interact with other small business owners.

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