eBay UK

eBay UK Security Update: Adding 2FA When Requesting Payouts


eBay UK has announced an important security update affecting sellers and is urging all users to double-check the phone number they have on file in their account and also ensure it has the capability to receive text messages.

Often referred to as Two Factor Authentication it involves a user using two different methods or devices to confirm their identity. This is a good move by eBay and this reminder is useful to many who may have changed primary phone numbers and not updated them in their business accounts.

You can see the full announcement from eBay UK below:

“Dear sellers,

We have an important update headed your way. Soon, you’ll get even more flexibility in deciding when you receive payouts from eBay. In line with this, we are enhancing your account security.

As we enhance the security of your account, you’ll receive requests for authentication as you continue selling on eBay—including text messages that help us verify your identity as the account holder. 

Important action needed:

As some authentication requests require a text message, we need you to check the registered number you have on file, to ensure it has the ability to receive text messages. This will ensure that you have a frictionless experience when we enhance your account security. 

Here is how to check your registered number on file: 

  1. Go to the Account section of My eBay.
  2. Select Personal /Business information depending on your account type (you might be requested to log in again).
  3. If you need to update your phone number, select Edit.
  4. Enter your up-to-date phone number which can receive SMS.
  5. You’ll be then prompted to SaveSubmit, or Confirm.

Thanks for your support!

Best regards

Your eBay team”

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