Over the last few days, Facebook removed an unknown number of Facebook Groups that included the name “eBay” in the name, eBay confirmed today.
“As you know better than anyone, community is the cornerstone of eBay. We know the Facebook Groups run by you, our sellers, are a critical part of how this community stays connected and informed, and we love seeing the connections among eBay seller groups. As soon as the removals were brought to our attention, we began actively investigating the cause. Currently, the team is working directly with Facebook to reinstate the groups that were removed.”eBay Statement
eBay Working with Facebook to Solve Problem
The company said it is working with Facebook to reinstate the groups that were removed. eBay also said group administrators that changed the name of their Facebook group to exclude the “eBay” name can change back to the original name as long as it meets Facebook Group rules.
eBay said it still did not know why this happened and it would provide an update when it knows more. In addition, it is asking impacted Facebook Group administrators to contact them if their group was impacted by this removal.
Facebook Group administrators can contact eBay at [email protected] with the group’s name, the URL to the Facebook Page that administers the group, the group URL, and any other information that may be relevant so that eBay can help resolve the problem with Facebook.
While eBay seems to take the position these removal actions were not triggered by them, the company also cautioned that Facebook Group administrators should review its Intellectual Property use policy, which is available here.
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