FedEx Opens New Gateway Facility in Philippines

With the opening of the new FedEx Express gateway facility in the Clark Freeport and Special Economic Zone (Clark), Pampanga, Philippines, the company boosted its support for businesses and eCommerce growth.

Equipped with state-of-the-art technology, the 17,000-square-meter facility enables faster processing with the capability to sort 9,000 parcels per hour.

The facility’s expansive dedicated freight-handling area spans 630 square meters to support the growing eCommerce demand of bulk shipments and large items, especially for the upcoming peak season shipping volumes.

“FedEx has always been at the forefront of defining what’s next for our customers. We remain focused on optimizing our air and ground network to meet evolving customer needs. Plans for the Clark Gateway have been in place since before the demand for eCommerce soared. With a finger on the pulse of global trade, we made this strategic investment to enhance connectivity and support for Philippine businesses venturing into international markets.”

Kawal Preet, president of the Asia Pacific, Middle East, and Africa (AMEA) region at FedEx Express.

The new Clark gateway also features a state-of-the-art cold storage facility for varying temperature-sensitive shipments.

One unit has storage temperature capabilities ranging from -20°C to 5°C or -4°F to 41°F, appropriate for storing vaccines, fresh produce, and raw products.

Two other units have storage temperatures of 5°C to 20°C or 23°F to 68°F, appropriate for keeping vegetables and dry foods, such as canned goods. These units help keep the freshness of products and maximize their shelf life.

The facility provides convenience to customers with the launch of Dangerous Goods One-Stop Shop. This provides customers with an end-to-end shipping experience for dangerous goods that is fully compliant with the International Air Transport Association (IATA) guidelines.

“In our 37 years of continuous operations in the Philippines, we’ve made sure to bring products and services that enhance convenience for our customers. We’ve had contactless options in place for years – enabling remote booking and tracking of packages, submission of import and export documents, and tracking temperature-sensitive shipments from your mobile phone. This infrastructure is one of the reasons FedEx is agile and is key to providing supply chain continuity regardless of global conditions.”

John Peterson, managing director operations, FedEx Express Philippines.

Businesses will also be able to tap into FedEx’s extensive network and expand their market reach with 36 flights coming in and out weekly, connecting them to over 220 countries and territories.

As part of FedEx’s sustainability goals, the Clark gateway uses only electric ground service equipment instead of traditional fuel-powered units.

“This massive facility will undoubtedly synergize with our various transport infrastructure projects to further provide the Filipino people comfort and convenience through investment, ease of mobility, and job generation. Warmest congratulations to FedEx Express for formally opening its gateway facility in this emerging smart metropolis and for taking part in our collective effort in bringing an improved quality of life for all.”

Secretary Arthur Tugade, Department of Transportation
FedEx Highlights of Investments in the Region
  • FedEx launched six new flights from July to October 2021, amounting to 225 weekly flights between APAC and the U.S. and Europe. Businesses benefit from improved network connections and enhanced service reliability when importing and exporting to and from Europe, the US, and Asia.
  • FedEx doubled its capacity for the Philippines and other markets such as Indonesia, Vietnam and Thailand during the same period by replacing 757 narrow-body freighters with 767 wide-body freighters. These aircraft have a maximum gross payload capacity of over 60,000 kgs, expanding FedEx’s operational capacity.
  • The FedEx Philippines headquarters in Makati was renovated in 2018 and equipped with modern equipment, which contributed to enhancements in employee mobility, collaboration, learning, and flexibility.
  • In 2017, FedEx invested in two facilities with a combined worth of USD 2.15 million.
    • The Philippine IT Center in Bonifacio Global City in Taguig is the third regional software development center for APAC solutions enhancement in the region.
    • The APAC Trade Facilitation Center in Clark performs clearance preparation work, such as data management, profile matching, and other administrative tasks to support APAC markets, including Japan and Singapore.

FedEx is investing strategically in the Philippines and across Asia-Pacific (APAC) to improve customer service and coverage. The Clark gateway facility is one of many FedEx investments in the region to help business grow.

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