FedEx will soon bolster the power of its ecommerce services by offering Picture Proof of Delivery for express and ground residential deliveries in the U.S. and Canada that are released without a signature.
Customers will receive a photo showing the exact location of their package once it’s delivered to their doorstep, by simply tracking their package. FedEx Express and Ground are the first nationwide carriers to announce they will provide Picture Proof of Delivery, without requiring an account or login.
“This is something ecommerce merchants and customers have been asking for, and we are proud to be the first to announce this service will be available to residential customers. Receiving visual confirmation that the package has arrived gives peace of mind to both merchants and consumers, and we are thrilled to give them that confidence,” said Brie Carere, Chief Customer Officer, FedEx.
FedEx Picture Proof Delivery
Picture Proof of Delivery will be free, easily accessible through FedEx tracking tools, and will not require enrollment, making it ideal for large retailers and small businesses to compete and win in today’s challenging environment.
Picture Proof of Delivery will be available soon to FedEx Delivery Manager users in select markets, followed by a general release in the United States and Canada just in time for the busy holiday shipping season. You can find detailed information at fedex.com/pictureproof.
Customers can always take control of their deliveries with the FedEx Delivery Manager.
It empowers users to customize home deliveries to fit their schedules, redirect deliveries to alternative delivery locations, or even leave instructions for the courier.
Customers can select preferred delivery instructions and receive a notification when their package is delivered along with a photo of the package. Enrollment is free.
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