Mail Delivery Delays from Canada to United States

Canada Post issued a statement about mail deliveries being delayed that are going to the United States. This includes parcel shipments.

This is to advise that we are experiencing delays with the United States Customs and Border Protection (CBP) operations, which is impacting the delivery of mail to addresses in the U.S. CBP is responsible for all mail (parcels and letters) entering the U.S.

We are reaching out to CBP officials and our colleagues at the United States Postal Service (USPS) to find a resolution to this temporary situation. At this time we are unable to provide further information. Please note, the on-time delivery guarantee for Xpresspost-USA does not apply in the case of delay or non-delivery caused by an event beyond the control of Canada Post, including those caused by customs or other regulatory authorities.

It is unclear if this is caused by the current trade riff between the two countries or if this is some kind of volume or resource issue.

Canadian sellers should monitor delivery times to the U.S. and may want to advise their customers that there is a delay problem.

If you are Canadian seller, have you noticed any such delays? Let us know in the comments section down below or over on our Facebook Group.

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4 Comments

  1. These delays with the United States Customs is definitely causing complications for US customers.
    As a Canadian seller, this will affect both my business and my US customers. Forcing my customers to pay up to 5 times the cost of standard shipping (upgrade to Priority) to receive their items on time is very disappointing. I hope this gets resolve quickly.

    1. Thanks for your insight Tina, it really does suck for both business owners and customers alike. We hope it gets resolved quickly too!

    1. It very well could be part of it. Maybe a closer inspection of goods to see if they fall into impacted goods categories.

      Thank you for your comment,
      Richard

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