ShipHero was ranked as the number one Momentum Leader in Shipping for the Fall of 2021 by leading reviews platform for business software G2.
In the G2 report on Shipping Software, 95% of users gave ShipHero a rating of 4 or 5 stars for overall performance. Similarly, ShipHero ranked high in terms of strategic company growth (93%) and the likelihood of users recommending ShipHero’s products and services (88%).
“As a company that has always taken a customer-first approach to business, this latest recognition from Grid Report strengthens our mission to deliver best-in-class services to customers across the United States. eCommerce has never been more competitive, and it’s crucial to be recognized as a reliable and leading shipping partner.”Aaron Rubin, Founder and CEO of ShipHero
A total of 18 shipping software providers ranked in the Fall 2021 report with ShipHero being featured in the Leaders category, followed by High Performers, Contenders, and Niche categories.
ShipHero scored the fourth-highest customer satisfaction rate among 328 reviews in the Leaders category, as well as the sixth-best score for Market Presence and the G2 score.
The Momentum Grid Report for Shipping names ShipHero as the highest-ranking shipping software platform in three areas:
- Momentum Score
- Satisfaction Score
- Momentum Grid Score
Only three shipping software providers qualified as a Momentum Leader, with ShipHero claiming the top spot. ShipHero outperformed in the following four out of five categories:
- ShipHero scored 63%, compared to an average of 46%, on the Momentum Grid
- ShipHero scored 97%, compared to an average of 40%, on Employee Growth
- ShipHero scored 55%, compared to an average of 41%, on Review Growth
- ShipHero scored 91%, compared to an average of 42%, on Social Growth
G2 ranked shipping software providers based on customer reviews collected through August 17, 2021 from their user community, as well as data from online sources and social networking sites.
ShipHero is a US-based leading provider of cloud-based eCommerce fulfillment solutions that processes over $10 billion in gross merchandise volume (GMV) annually and serves over 5,000 eCommerce brands.
Over the last two months, the company acquired two fulfillment companies (Cargo Cove Fulfillment and Golden Egg Solutions) and entered into a new partnership with Google to help merchants realize higher conversion rates. It also launched an accelerator program to help support eCommerce Startups succeed.
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