Etsy Testing Adding Labels to Conversations for Common Topics
Etsy makes public experiments of new features or options it is testing on its platform. In most cases only a few buyers or sellers will…
Shopify Gets Conversational with Release of Shopify Ping
Shopify merchants, get ready to have more conversations with customers on mobile devices. The company announced the official launch of Shopify Ping, a merchant-facing mobile…
WhatsApp Business out of beta, live for all businesses
In December we noticed a few small changes to WhatsApp where the company explained specific levels of business accounts. Last year the popular chat tool,…
Skype Receives a Facelift to Match Rivals
Microsoft released a new version of Skype that includes a major facelift and some new features. The basic Skype app has been a bit stagnant,…