The Next eCommerce Battleground – Fast and Easy Returns – It’s Already Started!
Sellers hate returns, and a new survey from Pitney Bowes shows that buyers are not very fond of them as well, but for a different reason. According…
New Survey Shows 87 Percent Of Online Shoppers Consider Easy Return Policy In Purchase Decision
Most small business online retailers dread returns and consider them a nuance and profit killer. Many smaller eBay sellers have pushed back for years against…
New Optoro and Returnly Partnership Helps Retailers Manage Returns More Efficiently
Optoro will now integrate with Returnly’s customer-facing ecommerce returns technology into its broader returns platform to now offer the first end-to-end returns solution for retailers…
Will Online and Marketplace Sales During COVID-19 Crisis Lead to Huge Return Requests?
As the COVID-19 pandemic emergency became more real for people, products flew off retailer shelves creating immediate shortages of many household items that couldn’t be…
Returnly Introduces New International Returns Solution for Online Merchants
Returnly, which offers frictionless returns for online retailers and customers announced the availability of International Returns, a new solution that enables global shoppers to quickly…
Handling Returns the Amazon Way
Handling returns is the most difficult part of an eCommerce business. Returns result in online retailers losing large amounts of money and contributes billions of…
FedEx and Walgreens Make It Easier to Return Online Purchases
FedEx and Walgreens will make it easier for consumers to drop off returns at thousands of Walgreens locations nationwide. Merchants and e-tailers that have implemented…
UPS Study Finds Online Shoppers Want Delivery Options And Returns
UPS research from its Pulse of the Online Shopper study shows that a glitzy website or a modern app aren’t enough to satisfy today’s savvy…
Returns Policies Make 73% of Consumers Think Twice About Purchasing
It seems a retailer’s returns policy is a sticky topic for British shoppers today. When you type “returns policy” UK into the Google search bar,…
Free Delivery Does Not Increase Parcel Return Volume
Retailers providing free delivery for online purchases do not seem to experience an increase in the number of items returned according to a UK wide…