The 2023 State of Returns
Many small business owners see returns as a cost center. Krish Iyer from Auctane discusses how to turn returns into a major gain in customer retention.
Are Online Shoppers Willing To Pay for Returns? A New Survey May Surprise You
A new survey from Loop Returns reveals some interesting trends that may surprise online merchants as they are tackling the influx of holiday season returns.
New Survey Finds Online Shoppers Prefer Box-Free, In-Person Returns
A new report finds that shoppers prefer box-free, in-person returns for returning online purchases.
Pitney Bowes and Narvar Launch Partnership Offering Impressive Post-Purchase Capabilities
Pitney Bowes and Narvar, today announced a joint partnership to help retail brands streamline their processes for merchandise returns.
3 Ways Retailers Can Navigate the Complexities of the Decision-Making Process
Returns are complicated. Now more than ever, returns are an essential part of the customer experience. Recent data from Auctane confirmed that 86% of buyers…
Will eBay Sellers Have to Pay for Customer Returns Soon?
eBay sellers need to watch out for the latest ploy by Amazon that one day could impact them. The online retailer announced this week that…
Amazon Drops Bombshell on Fashion Items Sellers with New Returns Costs and Process
Amazon announced that on Tuesday, October 26, 2021, all seller-fulfilled fashion listings will feature a free return message and sellers will no longer be able…
The Next eCommerce Battleground – Fast and Easy Returns – It’s Already Started!
Sellers hate returns, and a new survey from Pitney Bowes shows that buyers are not very fond of them as well, but for a different reason. According…
New Survey Shows 87 Percent of Online Shoppers Consider Easy Return Policy in Purchase Decision
Most small business online retailers dread returns and consider them a nuance and profit killer. Many smaller eBay sellers have pushed back for years against…
New Optoro and Returnly Partnership Helps Retailers Manage Returns More Efficiently
Optoro will now integrate with Returnly’s customer-facing ecommerce returns technology into its broader returns platform to now offer the first end-to-end returns solution for retailers…