Fashion Nova Ordered To Pay $4 Million by FTC For Hiding Reviews Under 4 Stars
Fast fashion company Fashion Nova has been ordered to pay $4.2 million in a settlement order by the FTC (Federal Trade Commission) for failing to…
Trustpilot Becomes an Elite Partner with BigCommerce
Review platform Trustpilot has been named a BigCommerce Elite Partner, providing more than 60,000 BigCommerce customers access to Trustpilot’s platform, which helps collect and manage…
Global Brands Respond to Fewer Than One in Ten Customer Reviews
Uberall, the ‘Near Me’ Brand Experience expert, today released its global benchmark report, “The Reputation Management Revolution,” analysing the Google My Business profiles of 64,000…
Trustpilot Launches New Feature To Bring Further Transparency To Online Reviews
Online customer reviews platform Trustpilot announced the release of its new Transparent Flagging feature bringing further transparency to the reviews industry. The feature provides consumers…
Trustpilot Launches ‘Review Insights’ Providing Smarter Intelligence From Customer Feedback
Trustpilot announced the launch of Review Insights. Created to help businesses gain deeper and smarter intelligence from their customer feedback, Review Insights uses Artificial Intelligence…
SMB’s Bombarded with Fake Reviews
Numerous small and medium-sized businesses reported that their Google My Business listings were bombarded with fake reviews, affecting both their visibility and sales. The culprits,…
Do Not Do These 5 Things If You Want Positive Product Reviews
Running an eCommerce business is more than just selling products online. To be successful, an online seller needs to build and establish a respectable online…
Etsy Testing Adding Filters to Reviews on Shop Home Page
Etsy makes public experiments of new features or options it is testing on its platform. In most cases only a few buyers or sellers will…
Etsy Testing Showing a Badge in The Reviews Section of a Listing
Etsy makes public experiments of new features or options it is testing on its platform. In most cases only a few buyers or sellers will…
Fake Reviews Still a Problem on Amazon Despite Ban on Paid Reviews
Amazon sold over 5 billion products through Amazon Prime in 2017. The company also claims that about half of all products sold on the eCommerce…