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Fashion Nova Ordered To Pay $4 Million by FTC For Hiding Reviews Under 4 Stars
Retail

Fashion Nova Ordered To Pay $4 Million by FTC For Hiding Reviews Under 4 Stars

ByDave Furness January 28, 2022January 28, 2022

Fast fashion company Fashion Nova has been ordered to pay $4.2 million in a settlement order by the FTC (Federal Trade Commission) for failing to…

Trustpilot Becomes an Elite Partner with BigCommerce
eCommerce Platforms

Trustpilot Becomes an Elite Partner with BigCommerce

ByNewswire November 1, 2019

Review platform Trustpilot has been named a BigCommerce Elite Partner, providing more than 60,000 BigCommerce customers access to Trustpilot’s platform, which helps collect and manage…

Global Brands Respond to Fewer Than One in Ten Customer Reviews
Customer Service

Global Brands Respond to Fewer Than One in Ten Customer Reviews

ByNewswire October 25, 2019October 25, 2019

Uberall, the ‘Near Me’ Brand Experience expert, today released its global benchmark report, “The Reputation Management Revolution,” analysing the Google My Business profiles of 64,000…

Trustpilot Launches New Feature To Bring Further Transparency To Online Reviews
eCommerce

Trustpilot Launches New Feature To Bring Further Transparency To Online Reviews

ByNewswire February 21, 2019February 11, 2020

Online customer reviews platform Trustpilot announced the release of its new Transparent Flagging feature bringing further transparency to the reviews industry. The feature provides consumers…

Trustpilot Launches ‘Review Insights’ Providing Smarter Intelligence From Customer Feedback
eCommerce

Trustpilot Launches ‘Review Insights’ Providing Smarter Intelligence From Customer Feedback

ByRichard Meldner January 25, 2019February 11, 2020

Trustpilot announced the launch of Review Insights. Created to help businesses gain deeper and smarter intelligence from their customer feedback, Review Insights uses Artificial Intelligence…

SMB’s Bombarded with Fake Reviews
eCommerce

SMB’s Bombarded with Fake Reviews

ByDave Furness December 11, 2018February 8, 2019

Numerous small and medium-sized businesses reported that their Google My Business listings were bombarded with fake reviews, affecting both their visibility and sales. The culprits,…

Do Not Do These 5 Things If You Want Positive Product Reviews
eCommerce

Do Not Do These 5 Things If You Want Positive Product Reviews

ByNathan Sharpe November 20, 2018July 22, 2019

Running an eCommerce business is more than just selling products online. To be successful, an online seller needs to build and establish a respectable online…

Etsy Testing Adding Filters to Reviews on Shop Home Page
Etsy

Etsy Testing Adding Filters to Reviews on Shop Home Page

ByRichard Meldner October 15, 2018February 11, 2020

Etsy makes public experiments of new features or options it is testing on its platform. In most cases only a few buyers or sellers will…

Etsy Testing Showing a Badge in The Reviews Section of a Listing
Etsy

Etsy Testing Showing a Badge in The Reviews Section of a Listing

ByRichard Meldner September 15, 2018February 11, 2020

Etsy makes public experiments of new features or options it is testing on its platform. In most cases only a few buyers or sellers will…

Fake Reviews Still a Problem on Amazon Despite Ban on Paid Reviews
Amazon

Fake Reviews Still a Problem on Amazon Despite Ban on Paid Reviews

ByRichard Meldner May 19, 2018

Amazon sold over 5 billion products through Amazon Prime in 2017. The company also claims that about half of all products sold on the eCommerce…

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