USPS Suspends Package Service to Papua New Guinea Due to COVID-19 Outbreak
USPS is suspending international airmail services to Papua New Guinea due to Covid-19 transportation cancellations and restrictions until further notice, effective October 8, 2021.
- Do you need a business bank account for your online business? Have a look at our review of the five best bank accounts for sellers, some of which are free with no minimum balance or deposits.
- Boost your social media engagement with Publer. Learn how you can save time writing engaging content faster with AI. [sponsored]
- eBay to compete with sellers now!
- New stamp prices and fee increases are coming from USPS on July 9.
- SMALL BUSINESS WEEK SPECIAL: Three tips for SMB ecommerce success in 2023.
With the Delta variant of the Covid-19 virus continuing to spread globally, some countries are experiencing a new wave of infections causing governments to reimpose restrictions impacting package, mail, and postal operations.
The suspension to Papua New Guinea appears related to lack of transport to Australia and New Zealand as it is like shipments to Papua New Guinea transit through one or both of those countries.
USPS did not issue a formal “Industry Alert,” but they issued a notification to industry partners that this service suspension will occur starting Friday.
The US Postal Service constantly monitors mail services globally and evaluates parcel volume as well as transport capacity to adjust its service standards and availability.
The postal operating conditions within Papua New Guinea and the lack of sufficient transport capacity to the country have forced USPS to suspend the following mail services:
- Priority Mail International (PMI)
- First Class Package International Service (FCPIS)
- Commercial ePacket (CeP)
- International Priority Airmail (IPA) Packets
- International Surface Air Lift (ISAL) Packets
- Airmail M-bags
- International Priority Airmail (IPA) M-bags
- International Surface Air Lift (ISAL) M-bags
The Postal Service advises that items deposited and processed through the International Service Center (ISC) by October 8 will be transported to Papua New Guinea, but shippers should expect delays.
After October 8, USPS will return packages to shippers, and they will be marked as “Mail Service Suspended — Return to Sender.” Shippers are entitled to a full refund when service to the country is suspended.
After October 8, US Postal Service retail locations will not accept affected mail services. However, if shippers deposit packages in a mailbox; drop off packages at retail locations that have collection areas for parcels, or if they are picked up by a postal carrier, USPS will return the item to the shipper.
Returns may take a few days and tracking may become erratic when this happens.
The Postal Service will continue to accept and transport USPS Global Express Guaranteed (GXG) shipments, First Class letters, and military/diplomatic mail (APO/FPO/DPO). The transportation of these items is not affected by the service suspension to Papua New Guinea.
Please check our USPS status of international services page for more Postal Service interruptions worldwide. We will update this post as new information becomes available.
What About USPS First Class Mail International?
Because USPS did not issue a formal “Industry Alert,” we are not certain about the status of First Class Mail International (FCMI). Our assumption is that most First Class mail is normally routed through Australia to Papua New Guinea.
Therefore, we believe based on Australia Post information, some mail transport is available to Papua New Guinea and First Call Mail is being delivered, even if very slowly.
However, First Class Package International Service (FCPIS) is assumed suspended (and was added to the above list of suspended services) because USPS suspended FCPIS to Australia.
Subscribe to Our Newsletter
We do not sell your information.
You can unsubscribe at any time.
Head over to our Facebook Group for Small Business Marketplace Sellers and interact with us and other small business owners. Follow us on Facebook, Twitter, or LinkedIn to stay up to date with relevant news and business insights for your online business.
Richard is co-founder of eSeller365. He has over 17 years of experience on eBay which includes tens of thousands of sales to buyers in over 100 countries and even has experience with eBay’s VeRO program enforcing intellectual property rights for a former employer. And for about two years Richard sold products on Amazon using Amazon FBA in the US.
To “relax” from the daily business grind, for a few weekends a year, he also works for IMSA as a professional race official.