USPS International Service Alert for Sudan

USPS Suspends Package Services to Sudan Due to COVID-19 Outbreak

USPS is suspending international airmail services to Sudan due to Covid-19 transportation cancellations and restrictions until further notice, effective October 22, 2021.

With the Delta variant of the Covid-19 virus continuing to spread globally, some countries are experiencing a new wave of infections causing governments to reimpose restrictions impacting package, mail, and postal operations.

The US Postal Service constantly monitors mail services globally and evaluates parcel volume as well as transport capacity to adjust its service standards and availability.

The postal operating conditions in Sudan, the lack of sufficient transport capacity to the country, and the recent widespread floods have forced USPS to suspend the following mail services:

  • Priority Mail Express International (PMEI)
  • Priority Mail International (PMI)
  • First-Class Mail International (FCMI)
  • First-Class Package International Service (FCPIS)
  • International Priority Airmail (IPA) Packets
  • International Surface Air Lift (ISAL) Packets
  • Airmail M-bags

The Postal Service advises that items deposited and processed through the International Service Center (ISC) by October 22 will be transported to Sudan, but shippers should expect delays.

After October 22, USPS will return packages to shippers, and they will be marked as “Mail Service Suspended — Return to Sender.” Shippers are entitled to a full refund when service to the country is suspended.

After October 22, US Postal Service retail locations will not accept affected mail services. However, if shippers deposit packages in a mailbox, drop off packages at retail locations that have collection areas for parcels, or if they are picked up by a postal carrier, USPS will return the item to the shipper.

Returns may take a few days and tracking may become erratic when this happens.

The Postal Service did not include USPS Global Express Guaranteed (GXG) shipments and military/diplomatic mail (APO/FPO/DPO). 

APO/FPO/DPO mail is not believed to be impacted by the service suspension as it typically is transported by the US military. 

However, FedEx transports GXG shipments for USPS and FedEx issued a service suspension for Sudan. Therefore, we strongly suggest contacting your local Post Office for more information regarding GXG services to Sudan.

Please check our USPS status of international services page for more Postal Service interruptions worldwide.

We will update this post as new information becomes available.

USPS Industry Alert for Sudan

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